Frequently Asked Questions

Yes. New color clients are expected to book a consultation before booking a color service. Consultations are also especially helpful for major color changes, corrective color, double-process blonde, or anyone who wants to discuss options before booking.

Bring inspiration photos and share your recent color history, including professional and at-home color. Your stylist will provide any service-specific preparation instructions. Please come with clean dry hair and wear old clothing in case of stains.

Call the salon as soon as possible. Arrivals more than 10 minutes late may require a modified service or rescheduling so the next client’s time is protected.

Please provide at least 48 hours’ notice. Appointments missed or cancelled without appropriate notice may require full payment of missed services before rebooking.

No. Gratuities may be given directly to your stylist by cash, check, or the stylist’s personal Venmo.

Children may be in the salon area while receiving a service. For safety and insurance reasons, children under 12 may not accompany an adult during the adult’s service.

We are located at 1179 Massachusetts Avenue in Arlington, Massachusetts, near Arlington Heights.